Snakes and Ladders: Navigating the COVID-19 recession

Snakes and Ladders: Navigating the COVID-19 recession

3 minute read. The recent Deloitte Access Economics Business Outlook confirmed that the economic recovery from the coronavirus would be like a game of “snakes and ladders” as businesses attempt to return to “normal” activity. The report said the recession...
Maintaining and building customer loyalty in difficult times

Maintaining and building customer loyalty in difficult times

4 minute read. Building customer loyalty is hard – especially at this time. COVID-19 has created a period of extreme uncertainty and we are all struggling to find a way forward while maintaining connections with valued customers and stakeholders. Every day we hear of...
What’s changing in the world of marketing?

What’s changing in the world of marketing?

5 minute read. What’s changing in the world of marketing? How do you best harness new marketing opportunities to reach your business goals in 2020? “The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” Socrates The...