Age Care Marketing in a Changing Climate

Age Care Marketing in a Changing Climate

3 minute read. How to build and maintain trust at a difficult time Covid-19 has undoubtedly had a negative impact on the reputation of the aged care sector. Here in Australia, the cluster of cases in Victorian aged care facilities has caused widespread concern around...
Snakes and Ladders: Navigating the COVID-19 recession

Snakes and Ladders: Navigating the COVID-19 recession

3 minute read. The recent Deloitte Access Economics Business Outlook confirmed that the economic recovery from the coronavirus would be like a game of “snakes and ladders” as businesses attempt to return to “normal” activity. The report said the recession...
Maintaining and building customer loyalty in difficult times

Maintaining and building customer loyalty in difficult times

4 minute read. Building customer loyalty is hard – especially at this time. COVID-19 has created a period of extreme uncertainty and we are all struggling to find a way forward while maintaining connections with valued customers and stakeholders. Every day we hear of...